Common Tickets for Richardson Accelerate

Pending Account
Support Category: Account Related >> Pending Specialist Notes: Example: https://eskillzlivesupport.freshdesk.com/a/tickets/19249 Standard ...
Sun, 3 May, 2026 at 10:15 AM
No Account After 2 Days | Update to User
Support Category: Account Related >> No Account Specialist Notes: Example: https://eskillzlivesupport.freshdesk.com/a/tickets/18554 Stand...
Sun, 3 May, 2026 at 10:15 AM
No Account | Escalation to Admin
Support Category: Account Related >> No Account Specialist Notes: Example: https://eskillzlivesupport.freshdesk.com/a/tickets/17178 Standa...
Sun, 3 May, 2026 at 10:16 AM
Workshop Inquiries
Support Category: ILT >> Inquiry  Specialist Notes: Example 1: https://eskillzlivesupport.freshdesk.com/a/tickets/19083 Standard Response:...
Sun, 3 May, 2026 at 10:18 AM
Expedite Final Assessment
Support Category: Course Related >> Evaluation Inquiry  Specialist Notes: Example: https://eskillzlivesupport.freshdesk.com/a/tickets/17400 ...
Sun, 3 May, 2026 at 10:20 AM
Course Progress Issue | Final Assessment Locked
Support Category: Course Related >> Evaluation Inquiry  Specialist Notes: Example: https://eskillzlivesupport.freshdesk.com/a/tickets/17055 ...
Sun, 3 May, 2026 at 10:21 AM
Not Comcast or EffecTV | Escalation to Admin
Support Category: (select applicable) Specialist Notes: We no longer provide support to users outside of the Comcast and EffecTV domains in Richards...
Sun, 3 May, 2026 at 10:21 AM