Comcast enrolls users into Richardson Accelerate differently from most other domains. 

Some Comcast users can be found under Effectv. Please be sure to check this domain if you are unable to find an account under Comcast.

If there is no account in either, provide the below SR.

Thank you for your interest in accessing our system. Before proceeding, Comcast requires all users to follow a standard protocol to ensure proper authorization. Here's what you need to do:

Approval from Manager: Kindly reach out to your manager or supervisor to obtain approval for accessing our system. Your manager’s authorization is necessary to proceed further.

Request via MyComcast Access: Once you’ve secured approval from your manager, please navigate to MyComcast Access to formally submit the request.

Upon confirmation of approval from Comcast, Richardson will proceed with creating an account for you.